Empowered enterprise-wide document control through SharePoint Online, resulting in enhanced compliance, accelerated collaboration, and real-time access for critical airport operations.
Context
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- The client required a DMS to accommodate a wide range of operations.
- The objective was to standardize processes and ensure controlled access, secure storage, version control, and collaboration among departments.
- The existing system lacked structured document approval workflows and audit trails making document access and management cumbersome.
Challenge(s)
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- Users were unable to define specific access permissions, leading to security concerns and unauthorized modifications.
- No structured approval workflow or version control, leading to inconsistencies and compliance risks.
- Documents were scattered across systems, making it difficult to find the latest versions and collaborate effectively.
Approach
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- Implemented a centralized, web-based SharePoint solution accessible across departments with controlled access and cloud storage.
- Introduced metadata-based indexing, classification, and improved search capabilities for faster document retrieval.
- Implemented role-based access control, audit logs, and compliance tracking to ensure security and regulatory adherence.
Outcome
- Centralized repository with well- defined metadata.
- Automated approval and version control.
- Enhanced security with access
- Improved Operational Efficiency.
- Logging the changes for the records for auditing purposes.
“The DMS has transformed our document management, providing seamless access, version control, automated workflows, ensuring efficiency and compliance”
– IT Head
Engagement coverage and highlights
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- User authentication
- Role Based Access Control
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- OOTB DMS setup
- Repository setup
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- Document Change Management Process
- AD integration
Timeline

Solution discovery & Envisioning
1 week

Implementation
2 Weeks

User adoption
1 Weeks

Maintenance & updates, support
Dedicated Support team
70 %
Document access time reduction
90 %
Version control accuracy
95 %+
Search time reduction
97 %
User adoption rate
75 %+
Reduction in duplicated documents.
100 %
Audit trail compliance
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